Return & Refund Policy

Last Updated: May 2026

1. Defective Returns Only

We only accept returns for items that are defective or damaged upon arrival. Customers must provide proof of the defect, such as an unboxing video or detailed photos, sent to support@zuzuminis.com within 14 days of delivery.

2. Product Proof & Inspection

To claim a refund or replacement for a damaged garment, you must record a continuous, unedited video showing the opening of the package and highlighting the defect. This ensures quick validation and protects the boutique's standards.

3. Exchanges Accepted

We happily accept exchanges for sizing or styles. If you would like an exchange, please contact us at support@zuzuminis.com within 14 days of receiving your item. Items must be unwashed, unworn, and in their original packaging.

4. Refund Process

Once your proof is validated and the item is inspected, your refund will be processed. A credit will automatically be applied to your original payment method within 5-7 business days.